I did not reach the JOKER Mahjong Charm. I was sent the pickle ball charm instead and I was terribly disappointed. I do not play pickle ball. I did not know how to notify you that you had made the mistake. Will you send me the correct JOKER Charm? Should I return the Pickle ball Charm? If so, how would I return it.
I would really like the JOKER CHARM replaced, please. Thank you!!
Lynn Allen
I am so sorry Lynn. I am not really sure how this happened but rest assured your joker charm is sitting on my entry way table and will be in the mail first thing in the morning! Please accept my sincere apology! I know how exciting it is to order something and receive it in the mail- only for it to be wrong. I hate this happened to you. I hope you LOVE your Joker charm! Warm regards, Katherine